Sales Conditions Salumificio Lombardi Florence Italy – Ginestra Fiorentina

Terms of use

Information on state orders and shipments

For each shipment, the customer receives their email indicated in the order tracking related to the shipment of your order through which it can check on the website of the courier / carrier used, or by call-center of the same, the delivery status of their order.

Cancel or modify an order

To change or cancel an order already forwarded you should contact promptly by email at sales@salumificiolombardi.com or by phone at 055.8713671 indicating ALWAYS the order number.

Copies of documents (invoices, delivery notes, etc.) and demographic adjustments

To request copies of documents (invoices, delivery notes, etc ...) or demographic adjustments the customer can contact SALUMIFICIO LOMBARDI SRL by email at sales@salumificiolombardi.com or by phone at 055 8713671 ALWAYS remember to indicate the type and number of document for which you require the copy or correction.

Product warranty

All products marketed by SALUMIFICIO LOMBARDI SRL, are covered by the manufacturer's standard warranty.

Advice

Tips for the site or problems encountered during navigation? Write to sales@salumificiolombardi.com

Information on invoices, bank and starlings

To contact the administrative service the customer can contact SALUMIFICIO LOMBARDI SRL by mail at amministrazione@salumificiolombardi.com or by phone at 055 8713671 remembering to always indicate the order number or document number or invoice for which you are requesting information.

Telephone and fax numbers

General Information & Customer Service:

Tel. 055.8713671 – Fax 055.8713672 – sales@salumificiolombardi.com

Addresses

Registered office:

SALUMIFICIO LOMBARDI S.R.L.

Via degli artigiani 4/6 Ginestra Fiorentina (FI)

Partita IVA: 00407080480

Payments

Purchases made on this site are safe and guaranteed and can be made in the following ways:

- Payment by bank transfer in advance

- Payment with PayPal

Payment by bank transfer

If paying by bank transfer the order will be handled only after receiving the confirmation of payment by the bank. Payment must be made within 3 days from the date of order. Go past the deadline, the order will be automatically canceled. The purpose of the bank transfer must necessarily bring order number, order date and full name of the customer.

The availability of the products are to be assessed only from the time of 'been credited

he transfer must be made out to:

Salumificio f.lli Lombardi srl

Bank SPARKASSE of San Miniato SPA

IBAN: IT 91 K 06300 37920 CC1540100048

Descrizione: ord. n°______ of __/__/__

BIC/SWIFT CRSMIT3S

Payment with PayPal

Selecting the type of PayPal payment, you will be redirected to a page of our website where you can enter your email address and password and make the payment.

Your financial information will not be shared with SALUMIFICIO LOMBARDI SRL but will be handled directly by PayPal

In case of cancellation or non-acceptance by SALUMIFICIO LOMBARDI SRL, the amount will be 'refunded to your PayPal account. SALUMIFICIO LOMBARDI S.R.L. not be 'responsible for delays and / or damage caused during repayment.

Weight and price

All prices quoted refer to the average weight of each product. For reasons attributable to the natural decline in weight and on traditional 'production it is possible that the weight of this product may differ from that shown in the online shop, with a deviation of up to 40% by weight indicated. Salumificio Lombardi promise to send products weight similar to that shown.

Shipments

Transportation fee

The cost of transport will be 'calculated by the system based on the weight of items ordered

Delivery time

Delivery of goods ordered vary the order given by the customer (eg. If the asset is available from the manufacturer) and the delivery method chosen by the same. The times given for delivery times are indicative only and are in no way binding on the Company SALUMIFICIO LOMBARDI SRL.

Here is the calculation that we apply:

Availability '+ time = total time of delivery Transport

SALUMIFICIO LOMBARDI S.R.L. uses couriers / carriers contracted to offer the best service / cost for the destination concerned: this allows us to offer customers the best combination of service delivery and cost the same.

Goods receipt

Upon delivery of the goods the customer is required to check:

- That the number of packages delivered is as indicated in the transport document

- That the packaging is intact and not altered even in the closing strip

In case of tampering and / or breaks the customer will immediately challenge the shipment and / or delivery by adding the words "subject to control GOODS FOR ....." (indicate motivation) on the delivery document received by courier or other operator.

The customer then must report any damage within 3 days of receipt of goods in the manner prescribed by the operator undertaking the expedition.

If the order is returned to SALUMIFICIO LOMBARDI SRL by courier / carrier to wrong address provided by the customer, or end deposit in the warehouses of the courier / carrier, or for any other reason attributable to the negligence of the customer, a new shipment will be possible upon prepayment of the same through a link will be provided to time customer, or alternatively by bank transfer or even PayPal.

In no case it will be able to make deliveries by appointment, at predetermined times or days.

Checking the status of shipments

And 'possible to monitor the status of any shipment through the tracking code that the system sends email to the customer once the shipment has been made, and which contains information on the vector used, the shipping code and instructions on how to follow the spedizone.

Right of withdrawal

The right of withdrawal is regulated by law and the customer-consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form a VAT number ) has the right to terminate the purchase contract for any reason. To exercise this right, the customer must send SALUMIFICIO LOMBARDI SRL Ltd. a notice by registered letter within 10 working days with effect from the date of delivery of the goods.

Note: May not exercise the right to cancel customers who purchase with VAT

Procedures for withdrawal

The right of withdrawal is subject to the following conditions:

The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories);

The expedition, until the certificate of receipt in our warehouse is under the responsibility of the customer;

SALUMIFICIO LOMBARDI S.R.L. not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.

Goods delivery

The product must be returned to SALUMIFICIO LOMBARDI SRL within 14 days together with the authorization form received.

Without prejudice to any repair costs for damage to the original, SALUMIFICIO LOMBARDI SRL will reimburse the customer the full amount paid for the product within 14 days of return of goods, by transfer of the amount charged to your credit card or by bank Bancario. In latter case, the Buyer promptly provide the bank on which to obtain reimbursement (IBAN of the customer).

When claim of withdrawal

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases SALUMIFICIO LOMBARDI SRL finds:

- Use of part of the property and any supplies

- The lack of external and / or internal packaging;

- The absence of product components;

- Damage to the product for reasons other than its transpor

They can not exercise the right to cancel customers who purchase with VAT